Archive for category Awareness
A few years ago, DisneyWorld executives were wondering what most captured the attention of toddlers and infants at their theme park and hotels in Orlando, Florida. So they hired me and a cultural anthropologist to observe them as they passed by all the costumed cast members, animated creatures, twirling rides, sweet-smelling snacks, and colorful toys. But after a couple of hours of close observation, we realized that what most captured the young children’s attention wasn’t Disney-conjured magic. Instead it was their parents’ cell phones, especially when the parents were using them.
Those kids clearly understood what held their parents’ attention — and they wanted it too. Cell phones were enticing action centers of their world as they observed it. When parents were using their phones, they were not paying complete attention to their children.
Alexandra Levit’s column explores workplace culture and building a better business. Published every Thursday.
If you have to get rushed to the hospital, you’d better hope it’s one where everyone is smiling, because according to 2011 research published in the Annals of Internal Medicine, hospitals with strong cultures consistently report better patient outcomes.
I thought that care for heart attack victims was pretty standard in this country, but it turns out that’s not the case. Patient death rates vary considerably, as much as twofold between the highest- and lowest-performing hospitals, and you’re more likely to survive in a hospital that has great team spirit.
Those of us who have had to deal with annoying or aggravating bosses know how it’s tough to shake it off at the end of the day, but a new study explains why it’s so hard, and why so many of us suck at it and wind up bringing our stress home—where it doesn’t just hurt you: It hurts your family, your friends, and your other relationships. Let’s look at the study and talk about some ways you can learn to check your bad boss at the office door when you leave work.
At the World Economic Forum last week, I attended a small dinner that included eight Nobel Prize winners. What a privilege in itself.
The question the Laureates were asked to address was “What do you see as the world’s biggest challenges?” They facilitated conversations at each table, and at the end, each of them reported out.
Their suggestions included overpopulation, unemployment, the environment, and inequality. Each of the Nobel winners was eloquent and wise about these issues, but the reality is that the challenges are familiar, and they’re getting worse, not better. The common denominator among all of them is that they are problems created by humans. So why can’t we humans solve them?