Alexandra Levit’s column explores workplace culture and building a better business. Published every Thursday.
If you have to get rushed to the hospital, you’d better hope it’s one where everyone is smiling, because according to 2011 research published in the Annals of Internal Medicine, hospitals with strong cultures consistently report better patient outcomes.
I thought that care for heart attack victims was pretty standard in this country, but it turns out that’s not the case. Patient death rates vary considerably, as much as twofold between the highest- and lowest-performing hospitals, and you’re more likely to survive in a hospital that has great team spirit.